Culturally Sensitive NDIS Support
At Alverna, we provide compassionate, personalised care for people of all backgrounds, including those with high-intensity needs. Our team is here to support you and your family, ensuring you receive the help you need to live independently and confidently.
High intensity and complex needs
Experience in mental health supports
We work with children, adults and families
Supporting You Across Sydney And Beyond
Welcome to Alverna
We provide compassionate, culturally sensitive NDIS support across Sydney. With years of disability sector experience and strong community connections, our team is equipped to handle complex needs, including high-intensity care and mental health supports. We welcome families and informal supports to be involved in the process, so whether you're in the west or south-west of Sydney, or the Blue Mountains, we’re here to help you live with dignity and independence.
Discover How We Can Help
Our NDIS Services
We welcome plan-managed and self-managed participants.
Why Choose Alverna?
What Sets Us Apart
At Alverna, we’re more than just a service provider—we’re a community of dedicated professionals who bring a unique blend of experience, compassion, and cultural sensitivity to everything we do.
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Alverna Care Values
We welcome plan-managed and self-managed participants.
Empathy
At Alverna Care, Empathy is at the heart of everything we do. We are deeply committed to understanding and sharing in the experiences of the participants we serve and the communities they come from. By prioritising empathy in our service, we ensure that every individual feels genuinely seen and heard. Our goal is to create a compassionate environment where every person is valued, and their unique perspectives and needs are thoughtfully considered and addressed by all who support them.
Respect
At Alverna Care, we hold Respect as a fundamental value in all our interactions. We are committed to honouring our participants' needs and views with the utmost consideration and dignity. Our approach is grounded in honesty and transparency, ensuring that our service delivery is clear, trustworthy, and aligned with the best interests of those we support. By fostering a respectful and open environment, we build strong, trusting relationships that empower and uplift everyone we serve.
Inclusive/ inclusivity
At Alverna Care, we are dedicated to being an inclusive service where everyone matters. We firmly believe that no one is left out or left behind. Our commitment to inclusivity means we actively ensure that all individuals receive the support, respect, and opportunities they deserve. By embracing diversity and fostering an environment where every person is valued, we work tirelessly to create a community where everyone feels welcome and empowered.
Innovation/ Innovative
At Alverna Care, we thrive on seeking new and creative ways to support our participants, ensuring that our solutions are as dynamic and evolving as their needs. We are committed to incorporating fun and creativity into our approach, making each experience engaging and enjoyable. Our innovative mindset drives us to explore and implement fresh ideas that enhance the quality of care and foster a vibrant, supportive environment for all.
Need To Know More?
Frequently Asked Questions
We understand that choosing the right NDIS provider is a big decision, and you likely have some important questions. Here, we’ve answered some common questions to help you feel more informed and confident. If there’s anything else you’d like to know, please don’t hesitate to get in touch.
Can I choose my support workers?
Yes, you can! We believe that the right match between participants and support workers is crucial. We take the time to get to know you—your preferences, interests, and needs—before suggesting support workers. We also offer the flexibility to change workers if the match isn’t quite right, ensuring you feel comfortable and supported at all times.
What areas do you serve?
We provide services across Sydney, including the western and south-west suburbs, central Sydney and all the way to the Blue Mountains. If you live outside these areas, give us a call—we may still be able to assist or refer you to a trusted partner. Our aim is to make sure you get the support you need, wherever you are.
Do you support participants with complex needs?
Absolutely. Our team is highly experienced in managing complex and high-intensity needs, including 24/7 care, PEG feeding, and tracheostomy support. We also have extensive experience with participants who have mental health challenges, ensuring that support is tailored to address both physical and psychological needs.
What kind of mental health supports do you offer?
We offer a range of mental health supports, from day-to-day assistance with activities like personal care and social participation to more specialised support such as crisis management and ongoing mental health care. Our team works in close collaboration with mental health practitioners and allied health professionals to ensure your care is holistic and comprehensive. We also offer emotional support and can connect you with additional mental health resources as needed.
Can my family be involved in my support plan?
Yes, we encourage family involvement. We know how important it is for your loved ones to be part of your care journey. We welcome family members and informal supports to participate in planning meetings, regular check-ins, and decision-making processes. This ensures that your support plan reflects what’s important to you and that everyone is on the same page.
Ready to Get Started?
Let’s Talk About Your Needs
Whether you’re exploring your options, have questions about our services, or are ready to begin, we’re just a call or click away. Call us, and let’s chat about how we can help you or your loved ones live with confidence and independence.